Service Development Coordinator Honda

Elevate customer satisfaction as a Service Business Development Coordinator at London Honda in Ontario. Manage inquiries, set appointments, and enhance communication within the dealership team.

London Honda, part of the Auto Canada dealership network, is seeking a full-time Service Business Development Coordinator. This role is vital for driving service success through effective communication and customer engagement strategies. You will leverage your tech skills and customer focus to elevate business growth and satisfaction.

Key Responsibilities:

• Handle inbound and outbound customer inquiries effectively

• Schedule appointments for customers and service teams

• Follow up with customers to ensure their satisfaction

• Utilize CRM software to manage customer interactions

• Track performance metrics on customer engagements

Requirements:

• Experience in customer service or sales roles

• Excellent verbal and written communication skills

• Ability to resolve customer issues promptly

• Tech-savvy with CRM experience

• Strong collaborative skills with cross-department teamwork

Deliver exceptional service and maintain customer relationships at London Honda.
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