Customer-Focused Parts Counter Person

Fuel your customer service passion at Toromont Cat as a Parts Counter Person in London. Provide expert parts advice, manage inquiries, and promote customer loyalty every day.

As a Parts Counter Person at Toromont Cat, you will enhance the customer experience and act as the key liaison for parts distribution. You’ll perform essential operations like sourcing and ordering parts, managing backorders, and conducting inventory counts. Your commitment to safety and professionalism will support a brand recognized for its premium quality and service.

Key Responsibilities:

• Advise customers with parts expertise and relevant recommendations

• Manage parts inquiries through phone and email promptly

• Source, procure, and order parts efficiently

• Conduct inventory counts and process cores and warranties

• Provide on-call service where required, including evenings

Requirements:

• Minimum post-secondary education required

• At least 3 years of experience in a parts service role

• Familiarity with DBS, SIS, and Microsoft applications

• Strong customer service and communication skills

• Ability to manage multiple tasks effectively

Apply your parts knowledge and customer insights to ensure success at Toromont Cat in London.
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