Full-Time Service Development Coordinator Role

Drive customer success at London Honda as a Service Business Development Coordinator. This full-time role is centered on managing customer inquiries and scheduling services efficiently.

Located in London, Ontario, you’ll engage with customers through various channels—calls, emails, and live chat. Your primary aim will be to build lasting relationships while utilizing CRM software to manage interactions. This is an excellent position for someone with a customer-centric approach and a knack for handling multiple priorities.

Key Responsibilities:

• Answer customer inquiries and provide product information

• Schedule appointments based on customer needs

• Collaborate with service, sales, and management teams

• Follow up with customers for feedback and satisfaction

• Track interactions and performance metrics using CRM

Requirements:

• Background in customer service or automotive sales

• Excellent communication and problem-solving skills

• Ability to multitask in a dynamic environment

• Experience with CRM software for customer interactions

• Strong collaboration skills across departments

Utilize your skills to enhance customer experiences and contribute to London Honda's success.
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