Customer Service Coordinator at Livity Life

Location: Southwestern Ontario

Elevate your career as a Customer Service Coordinator with Livity Life, where cutting-edge technology transforms care solutions. Engage with customers, tackle queries, and coordinate essential equipment installations.

This coordinator role is critical for supporting Livity Life's mission to deliver technology-enabled care (TEC) solutions. You will handle incoming customer calls, coordinate orders, and provide critical advice to healthcare teams. Your attention to detail and professional communication will ensure smooth processes in a dynamic environment.

Key Responsibilities:

• Manage and respond to incoming customer inquiries

• Coordinate orders for delivery, installation, and collection

• Analyze online orders for accuracy and report errors

• Provide telephone and email support for care staff

• Perform daily administrative tasks to enhance efficiency

Requirements:

• Experience in a busy customer service setting

• Relevant telephone customer service background preferred

• Strong attention to detail and accuracy required

• Previous order processing and scheduling experience

• Proficient in Microsoft Office and IT systems

Bring your customer service experience and attention to detail to Livity Life to support transformative care.
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