Customer Service Specialist at Convoy

Elevate your career as a Customer Service Specialist at Convoy in London, ON. Contribute to our commitment to exceptional service in the construction supply industry.

Convoy is seeking a motivated Customer Service Specialist to join our team in London. This role focuses on processing transactions, educating customers on products, and coordinating deliveries. Ideal candidates have experience in construction or building supply and possess excellent problem-solving and communication skills to thrive in our fast-paced environment.

Key Responsibilities:

• Process customer transactions including orders and returns

• Coordinate customer order deliveries with the operations team

• Educate customers on product applications and usage

• Generate and confirm purchase orders with suppliers

• Log sales and receive payments accurately

Requirements:

• Experience in customer service within the construction industry

• Strong problem-solving and quick response skills

• Excellent written and verbal communication abilities

• Well-organized with strong attention to detail

• Ability to work as part of a respectful team

Join Convoy and enhance your customer service skills while making a real impact in the construction industry.
#J-18808-Ljbffr