Service Writer at Brandt Peterbilt

Elevate your career as a Service Writer at Brandt Peterbilt's London location, where your organizational skills and customer service aptitude are essential. This role focuses on operational accuracy and efficient service management.

As a Service Writer, you will directly support the service manager in maintaining accurate records and timely reporting within the Service Department. Your tasks will include managing work orders, sustaining a current service library, and ensuring that customer profiles are accurately updated. Additionally, you may prepare efficiency reports for technicians and manage supply orders.

Key Responsibilities:

• Manage internal and external service inquiries effectively

• Open and track work orders until closed and invoiced

• Keep the service library updated under management guidance

• Update customer profiles based on technician input

• Process warranty claims and efficiency reports when required

Requirements:

• Relevant experience in service department functions

• Strong organizational and multitasking skills

• Customer service-focused with excellent communication

• Ability to maintain accurate service files and inventory

• Detail-oriented in report preparation and follow-up

Join Brandt Peterbilt in London to enhance service delivery through detailed record management and quality customer support.
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