Service Representative

Position: Full Time Service Representative
Become a Full Time Service Representative with Libro Credit Union in the London Elgin Region. Deliver exceptional service and assist Owners with their banking needs in this rewarding role.

As a Service Representative at Libro Credit Union, you will be the essential contact for Owners—providing accurate and friendly service across various banking transactions. This role requires strong attention to detail and a dedication to customer service, supporting digital banking needs and maintaining trust and satisfaction.

Key Responsibilities:

• Serve as primary contact for Owners via various channels

• Deliver prompt and friendly service during each interaction

• Execute routine banking transactions efficiently and accurately

• Support Owners with digital banking tools and troubleshooting

• Address concerns with empathy and a focus on resolution

Requirements:

• Passion for enhancing financial well-being

• Experience in front-line customer service

• Strong attention to detail in fast-paced settings

• Knowledge of banking products and services

• Commitment to Libro’s inclusive values

Support Owners' financial journey while growing with Libro Credit Union.
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