Front Desk Operations Agent MARQ

Become a Front Desk Operations Agent at Centurion's MARQ property, focusing on student housing excellence. Enhance community relations while overseeing the front desk operations.

Reporting to the Assistant General Manager, this position involves leasing administration and leading Customer Service Representatives. Your expertise will drive high levels of satisfaction among Residents by addressing their needs and promoting engaging community activities. Oversee the transition processes for new and departing Residents.

Key Responsibilities:

• Handle all inquiries and Resident feedback

• Support CSRs in their daily tasks

• Conduct tours and assist with applications

• Organize and execute marketing and Resident events

• Maintain an efficient front desk environment

Requirements:

• Exceptional customer service skills

• Prior experience in relevant housing roles

• Strong communication and multitasking abilities

• Detail-oriented with robust problem-solving skills

• Availability for a full-time modified schedule

Become part of Centurion's commitment to outstanding Resident experiences through organized and thoughtful front desk operations.