Customer Order Management Representative

Become an integral part of Quadro Engineering as a Customer Order Management Representative. Your focus will be on processing orders and providing exceptional customer service.

This position requires collaboration with our commercial team and Channel Partners to ensure seamless order handling. You will manage customer purchase orders, provide order updates, and address warranty claims, all while maintaining compliance with standards.

Your role is crucial in enhancing customer satisfaction through effective communication.

Key Responsibilities:

• Enter and maintain customer purchase orders accurately

• Collaborate with value stream teams on order execution

• Update customers on their order statuses and changes

• Deliver necessary documentation and order acknowledgments

• Process warranty claims and issue Return Materials Authorizations

Requirements:

• 2–4 years of relevant customer service experience

• Technical education or equivalent experience required

• Experience with ERP systems is a strong asset

• Proficient in Microsoft Office and communication skills

• Ability to thrive in a deadline-oriented environment

Leverage your customer service expertise and join Quadro Engineering Corp. to make a difference.