London Customer Service Representative

Join TD as a Customer Service Representative in London, Ontario, providing exceptional support to clients. Deliver legendary service and resolve inquiries efficiently at our contact center.

At TD, we’re dedicated to making a meaningful difference for our customers. As a Customer Service Representative, you'll engage with clients through inbound calls, understanding their needs and offering tailored solutions. Key skills include effective communication, problem-solving, and multitasking as you help navigate inquiries while meeting performance objectives.

Key Responsibilities:

• Provide outstanding customer support on banking inquiries

• Resolve issues at the first point of contact

• Meet performance objectives and quality standards

• Participate in ongoing training and development

• Maintain records while ensuring regulatory compliance

Requirements:

• High School Diploma or equivalent

• Strong communication and listening skills

• Ability to multitask across various systems

• Digital literacy with multiple devices

• Flexibility and positive attitude under pressure

Become a valued member of TD’s contact center team, enhancing customer experiences with your expertise and passion.