Entry Level Customer Service

Position: Entry Level Customer Service Role at Americold
Start your career at Americold in an Entry Level Customer Service role. This position emphasizes responding to customer inquiries and supporting account management processes.

As a Customer Service Representative at Americold, you will be pivotal in assisting customers with inquiries related to orders and inventory.

Your role encompasses maintaining essential records, verifying invoices, and providing clerical support to enhance service delivery. Adaptability and effective communication will be key as you engage with diverse customers.

Key Responsibilities:

• Address inquiries related to work orders and inventory counts

• Report feedback to management for process improvement

• Generate essential paperwork for customer work orders

• Ensure accuracy in invoice processing

• Support clerical tasks like filing and scheduling

Requirements:

• High school diploma or GED is mandatory

• No previous experience required in customer service

• Accurate data entry and typing skills needed

• Knowledge of Microsoft Office Suite required

• Familiar with warehouse management operations is beneficial

Advance customer support quality with Americold by applying your communication and administrative skills.