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Hybrid SaaS Support Specialist | Customer Success

Job in London, Ontario, K5Z, Canada
Listing for: Restaurant365
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, SaaS Sales, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 CAD Yearly CAD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Restaurant
365 is seeking a Support Specialist to assist customers across the R365 platform. The role involves guiding users through workflows, resolving common issues, and escalating complex cases while thriving in a fast-paced environment.

Ideal candidates have 1+ year in SaaS support, strong communication, and proficiency with ticketing tools and Excel. This hybrid position supports multiple time zones and onsite collaboration on certain days.

This posting is for the Hybrid SaaS Support Specialist | Customer Success role at Restaurant
365, based in Canada.

We are currently recruiting a Hybrid SaaS Support Specialist | Customer Success for our team in Canada.

This is a great role to take on the Hybrid SaaS Support Specialist | Customer Success role at Restaurant
365.

As a Hybrid SaaS Support Specialist | Customer Success, you will play an important part at Restaurant
365 in Canada.

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