Indigenous Student Services Coordinator

Location: Southwestern Ontario

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Job

Requisition  Type:

Full time Employee Group:

Staff Job Category:

Student and Campus Support

Employment Type:

Temporary Department:

Indigenous Initiatives Hiring Range:$61,954.88 - $77,443.60

Posting Information:

This posting is for an existing vacancy.

Term: 1 yearT he internal posting deadline for this position is Thursday, July 16, 2026 at 11:59PM.

Job Description:

Primary Purpose The Indigenous Student Services Coordinator is responsible for the overall coordination and delivery of Indigenous student support and programs facilitated by Indigenous Student Services (ISS). This front-line role supports the Manager, Indigenous Student Experience in duties that contribute to the successful operation of the Indigenous Student Services. This includes supporting and the coordination and implementation of Indigenous programs, events and supports for students.

In this role, the ISSC connects students to vital resources supports that nurture their academic success and well-being, which includes programming related to study skills, classroom incident reporting, financial needs, time management and access to counselling supports. This position will also support programming related to cultural needs. As a part of the OIR and Indigenous Student Services Team, this role will collaborate to build a thrivingcommunity rooted in connection, inclusion and Indigenous ways of knowing and being.

Under the direction of the Manager, Indigenous Student Experience, this role coordinates with internal and external facilitators to offer cultural and academic-based events which support Indigenous student success.

The Coordinator is an advocate for Indigenous students and consults with key stakeholders across campus to determine opportunities for addressing Indigenous student challenges, identifying supports, and streamlining processes. This role will be highly knowledgeable and up to date on best practices, literature and research related to indigenous students, their experiences, challenges, and needs. The role will function primarily in the areas of program support, student support, and administration.

Key Accountabilities Indigenous Student Services Coordination Acts as a first point of contact for students accessing Indigenous Student services and programs while coordinating the Indigenous Student Services Centre on a day-to-day basis, welcoming students and ensuring that the Centre is functioning effectively to meet their needs.

Assists in the implementation, administration and monitoring of services and programs developed related to Indigenous Student Services.

Working with Manager, Indigenous Student Experience and Inclusive Communications Manager (Indigenous Relations), ensures important information is related to Indigenous students effectively in a timely manner through appropriate channels.

Assists in supporting Communication plans related to Indigenous Student Services and programs

Coordinates with OIR staff, including the Events and Special Projects Coordinator and other campus partners to promote/or host workshops services and engagement opportunities that benefit Indigenous students.

Provides support related to on-campus student engagement opportunities (e.g. orientation, Open House, Campus Life Fairs etc.)Identifies and communicates barriers, gaps, and strengths for Indigenous students in accessing services and programs.

Attends OIR Team meetings, as required.

Case Management and Student Advising Directly supports Indigenous students and staff who support Indigenous students in navigating issues including supporting Indigenous students in accessing resources, supports (both on- and off- campus) and help where there is no clear path forward.

Provides suitable triage and refers specific student inquiries or difficult/complex queries to the attention of appropriate staff (e.g. Indigenous Student Services Specialist at The Centre, Indigenous Student Wellness Navigator etc.)Supports establishing effective processes and procedures for the implementation and operation of Indigenous student supports.

Develop student support plans (including engagement of on campus resources and services) and follow up. The support response is scalable and tailored to each student’s specific needs.

Maintain confidential case records and a directory of resources.

Summarize and document advice given to each student to ensure continuity and consistency.

Assist students in understanding University policy and where policy has impact on student success.

Develop and maintain a database of referral resources, services, and…