Senior Manager & Wellness
Job Description
Referral Level: Level 1
Mackenzie Investments
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.
Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.
At Mackenzie Investments You Can Build Your Career with Confidence. We are proud to be recognized as one of Canada’s Top 100 Employers for the fourth consecutive year and one of Canada’s Best Diversity Employers. Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial goals.
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three days a week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues! Our Values:
Be better; we strive for improvement in everything we do. Be accountable; we foster clarity and are empowered to act responsibly. Be a team; we are united to drive collective impact to achieve our goals.
As a member of IGM’s Total Rewards team, you will lead the end-to-end delivery and continuous improvement of the administration of benefits, retirement and wellness programs for IGM’s employees, retirees, and the IG field network. You will join a collaborative team focused on providing a consistent, high-quality employee experience while maintaining effective governance, compliance and operational controls.
This is an opportunity to help redefine how benefits, retirement and wellness programs are delivered king at the intersection of people, technology and service delivery, you will identify opportunities to leverage automation, AI and digital solutions to improve employee experiences, streamline operations and support the evolution of Total Rewards programs.
This role provides day-to-day leadership for benefit program service delivery and is a key resource for strategic initiatives. You will oversee issue resolution, program changes, vendor relationships and operational improvements across a broad portfolio that includes group benefits, disability and return-to-work programs, pension and retirement arrangements, the employee share purchase plan, executive programs and wellness initiatives.
- Lead the transformation, administration and ongoing delivery of benefit, retirement and wellness programs with a future-focused mindset, including issue resolution, change management, program enhancements, and opportunities to leverage automation, digital tools and AI to improve efficiency and employee experience.
- Provide leadership and guidance to the team, including establishing performance objectives, supporting the development of direct reports, and fostering a high-performing team environment.
- Manage relationships with benefit providers, consultants, insurers and other external partners, including service delivery, issue escalation and performance discussions.
- Build strong relationships with internal partners and provide clear, practical guidance on complex benefit and retirement matters.
- Identify and implement process improvements that strengthen operational effectiveness, controls and the overall employee experience.
- Serve as a key resource for total rewards projects and participate in project planning and delivery across Human Resources, payroll, technology and other business areas.
- Contribute to annual budgeting, insurance pricing, business planning and…
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