Coordinator Supportive Housing

Coordinator, After Hours - Supportive Housing Full-Time, Permanent (Benefitted) This posting is the result of a current vacancy London, Ontario - Final date to receive applications:
March 5, 2026 - The Coordinator, After Hours is a unique position that will be part of the Supportive Housing Leadership Team.

The Coordinator, After Hours (AH) will support our staffed Supportive Housing locations.

This would also include any afterhours programs through Community Services if applicable.

This position works collaboratively and in conjunction with other members of the After-Hours Leadership Team that are assigned to different departments and program areas.

The Coordinator, After Hours is responsible for providing visible in-person leadership support for our 24/7 and extended hours programs and services.

The Coordinator, After Hours may support the On-Call team and the Critical Incident Debriefing Team as the on-site leadership presence in emergency situations such as a client death, fire, traumatic community event, etc.

however this would not be their primary function or role.

Primary working location will vary across the Thames Valley region, depending on which programs require support. The Coordinator role is above the rank of Team Lead / Team Leader and will perform duties and responsibilities consistent with supporting teams in providing a psychosocial model of care to assist with the rehabilitation and community integration of clients.

This role will include providing direction and supervision to Team Lead / Team Leader (if any), direct service staff, and for supporting the administrative and staffing requirements in program(s).

The Coordinator will not carry a client case load and will only perform direct service work in emergency situations, or in support of a direct service staff member.

Consider revitalizing your career and making a difference in your community by joining our team! WHAT WE'RE OFFERING:
What you'll be making - $31.76 to $39.01 per hour The above are initial rates; with grid increases as per policy Internal staff members will be placed on the appropriate grid based on their current rate of pay, up to Level 8 of the grid When you'll work - 70 hours biweekly;
Afternoons/Evenings (including weekends) Your pension plan –Immediately enrolled in the Healthcare of Ontario Pension Plan (HOOPP) What your benefits will be – After a 90-day waiting period, will be enrolled in extended healthcare benefits HOW YOU WILL BE MAKING A DIFFERENCE:
Support of Direct Service Team:
Ensures familiarity of all 24/7 programs and services, as well as those programs and services that function with extended-hours Works collaboratively with the Housing, Withdrawal Management, and Crisis & Access Leadership teams Provides in person check-ins to our staffed supportive housing locations (including impromptu visits) on a daily basis Identifies after-hours service needs / gaps Assists in the resolution of scheduling issues that may come up during working shifts to ensure adequate staffing coverage, which may include redeploying staff as needed to ensure the smooth functioning of each program Addresses after-hours complaints from other staff, clients, community partners and the public, as necessary Assists Manager(s) with organizing and directing the day-to-day work of staff, including program tasks and the distribution of work amongst staff members Builds relationships with staff members to support collaboration, well-being, program improvement, and a positive work environment Monitors team dynamics and well-being;

consults with the Manager(s) to address concerns Addresses questions and concerns from staff members, consulting with the Manager(s) as needed Shares feedback with staff members in a manner that is constructive, respectful, and client-centered Consults with Manager(s) to address performance issues Assists with performance reviews for staff members, as assigned by the Manager(s) Acts as a resource to staff members regarding challenging clients, clinical approaches, and program concerns;

works collaboratively with staff members to develop solutions Completes staff work observations and supports…