Counsellor, Mobile Crisis Response Team

Counsellor, Mobile Crisis Response Team

Direct Service - (OPSEU)

Full‑Time, Contract (End Date: March 31, 2027)

London & Strathroy, Ontario (London & Middlesex Zone)

Final date to receive applications:
March 11, 2026

Mobile Crisis Response Team (MCRT) staff will support individuals accessing services by providing a psychosocial response in order to promote crisis resolution and empowerment for the individual. MCRT staff are responsible for providing a mobile response to individuals experiencing a mental health or addictions related crisis at the point of direct contact with police. MCRT staff occupy office space at respective police headquarters and respond to live and follow‑up calls with patrol officers to assist with de‑escalation, diversion from medical intervention where possible and facilitation of transition to acute care where required to help ensure positive outcomes for the individual.

MCRT will also work collaboratively with individuals to assess and identify their needs and link them to appropriate supports in the community.

MCRT Middlesex‑Strathroy staff are responsible for working in a dedicated capacity supporting the Middlesex Ontario Provincial Police (OPP) and the Strathroy‑Caradoc Police Service (SCPS).

* This grant provides access to valuable educational opportunities and covers uniform expenses

Consider revitalizing your career and making a difference in your community by joining our team!

• What you’ll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
• Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
• Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non‑regulated, and $37.26 per hour for regulated); for internal applicants, grid level placement will occur as per the Collective Agreement
• Premiums of $2.00 will be applied for eligible Evening/Night and Weekend Shifts
• When you’ll work – 70 hours bi‑weekly;
  Monday‑Friday, with a possibility for a Saturday shift. Potential for a 4‑day compressed work within the Monday‑Saturday timeframe
• Your pension plan – Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
• What your benefits will be – 9% in lieu of benefits

• Work directly alongside police officers during regular work hours to assist in de‑escalation of crisis
• Complete mental health and addiction assessments with individuals and family members who come into contact with police based on theory of crisis management including rapid response to identify:
• the impact of psychiatric symptoms on functioning,
• risk factors related to safety of client and others
• opportunities for de‑escalation and stabilization
• Establish a therapeutic relationship to maximize the benefits of engagement with the individual and their family members
• Provide short‑term telephone and in‑person follow‑up support to bridge the gap from referral to engagement with a longer‑term support service as needed
• Coordinate and facilitate referrals to internal and external services and supports for individuals or for their family members
• Advocate as necessary in order to facilitate access to services and supports with the objective of remediating immediate crisis situation
• Engage emergency services when it is determined that additional intervention is required
• Facilitate access to secondary healthcare services where voluntarily agreed to by an individual as part of an intervention or upon enforcement under the Mental Health Act, liaising directly with health care professionals (e.g. hospital) to ease the transition from police custody to acute mental health care
• Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
• Obtain information, as needed, from other relevant sources
• Interact and provide support and assessment in a non‑judgmental…