ECommerce & Digital Manager

Overview

Were looking for an experienced eCommerce & Digital Performance Manager to lead online growth. If you thrive in a fast-paced environment, love data, and have a customer-first mindset, this is a fantastic opportunity to make a real impact.

We believe in a world with no boundaries, where you can explore your style and capabilities. Our team of culturally connected leaders, buyers and creatives drive the latest trends and conversations. By joining our team, youre not just an employee, youre a defining part of our brand.

The Role eCommerce & Digital Performance Manager is responsible for driving the commercial performance of the online store by combining strategic trading oversight with end-to-end digital marketing execution. This role aims to achieve revenue, conversion, and customer growth targets by optimizing both onsite experience and external traffic-driving activity. This is a hands-on role that blends analytics, merchandising, marketing, and cross-functional collaboration.

It involves managing the digital trade calendar, executing product launches and promotions, overseeing paid marketing channels, and ensuring the online customer journey is seamless and conversion-focused. The role works closely with buying, planning, creative, and agency partners to deliver a best-in-class eCommerce experience that supports broader brand and business goals.

• Manage day-to-day trading of the online store to drive sales, margin, and conversion targets.
• Keep website content up to date, including product launches, categories, promotions, and visual merchandising.
• Plan and run digital marketing campaigns across paid search, social, SEO, and affiliate channels.
• Monitor site performance and customer behavior to improve user experience and conversion.
• Report on key metrics like sales, traffic, bounce rate, and campaign performance to guide decisions.
• Work with planning and buying teams to ensure online stock availability and manage inventory levels.
• Coordinate campaign execution across digital touchpoints, ensuring consistency and timely rollout.
• Collaborate with UX and dev teams to test and improve site functionality and design.
• Align with store operations on omnichannel initiatives like Click & Collect and ship-from-store.
• Manage digital marketing budgets, agency performance, and external partnerships for strong ROI.

• Strong commercial acumen – Ability to drive sales performance and make data-led trading decisions.
• Digital marketing expertise – Skilled in managing paid media, SEO, and affiliate marketing.
• Website merchandising – Knowledge of optimizing product/category layouts and user journeys.
• Analytical thinking – Comfortable with reporting tools to interpret data and performance metrics.
• Project & campaign management – Ability to plan and execute seasonal campaigns across multiple channels.
• Cross-functional collaboration – Experience working with buying, creative, logistics, and retail teams.
• Customer-first mindset – Focused on optimizing site experience, conversion, and user engagement.

At Alquemie Group, we believe in creating a supportive and inclusive environment that promotes and celebrates individuality and an entrepreneurial spirit.

Diverse career paths – it’s over to you!

Staff discount – between 20% - 50% across all Alquemie Group Brands!

Training and development – we want you to grow and get the most out of your role.

If you are looking for your next challenge and have the relevant experience and enthusiasm for this opportunity, we want to hear from you. APPLY NOW.