Senior Analyst, IT Quality

About the Role

The Senior Analyst, IT Quality role is the designated IT system owner for all Quality-related applications supporting Power Co Canada’s battery cell manufacturing operations. This role ensures the stability, integration, compliance, support and continuous improvement of digital Quality platforms across laboratory, inspection, traceability and quality data analytics.

The position collaborates with Quality, Production, Digitalization, and global Power Co IT teams in Germany and Spain focused on application lifecycle management, IT governance, cybersecurity compliance, data flows, support and vendor coordination, ensuring the operation of the quality ecosystem.

• Application Ownership & Lifecycle Management:
  Serve as IT system owner for all Quality applications (LIMS, PLM‑CAQ, APIS IQ, QES, SPC, Test Center, etc). Oversee configuration governance, upgrades, vendor releases, patch scheduling, backup/restore processes, and application documentation. Ensure system availability and performance according to operational requirements and Quality KPIs.
• Business Engagement & Digital Requirements Definition (Quality Function):
  Act as the primary IT interface for the Quality department, Laboratory teams, metrology, production quality, and global Quality stakeholders. Translate Quality process needs into IT requirements (data models, workflows, access policies, reporting structures). Support the business in evaluating new digital capabilities for inspection, testing, sampling, traceability, and issue management.
• Integration Architecture & Data Governance (Quality Data Flows):
  Define and maintain secure integrations between Quality systems and enterprise platforms, including MES — Manufacturing Execution, System (AVEVA), ERP — SAP S/4
  
  HANA, PLM — Siemens Teamcenter (CAQ, IE), and EDP — Enterprise Data Platform (Azure). Ensure correct and secure data flows for inspection results, laboratory data, defects, SPC data, digital work instructions, and traceability.
• IT Governance, Security & Compliance (Quality Applications):
  Ensure all Quality systems comply with Power Co cybersecurity standards (IAM, network segmentation, secure communication protocols, encryption). Coordinate periodic access reviews, risk assessments, security hardening, and audit readiness (especially for compliance or regulatory expectations). Maintain architectural diagrams, SOPs, configuration repositories, and validation documentation (CSV).
• Support Model Development & Operations:
  Establish and maintain the support model across Tier 1 (Service Desk), Tier 2 (IT Apps/Infra), Tier 3 (Vendors). Develop SLAs, OLAs, runbooks, incident workflows, and monitoring dashboards.
• Project Delivery, Rollouts & Change Management:
  Support or lead implementation projects for Quality-related systems (LIMS, PLM‑CAQ, QES, APIS IQ, traceability platforms). Manage project documentation, UAT, cutover planning, hypercare, and stabilization phases. Execute change management activities following ITIL methodologies.
• Continuous Improvement & Digital Enhancement:
  Identify opportunities to enhance Quality data availability, analytics, dashboarding, and workflow automation. Support adoption of predictive Quality capabilities (SPC, ML analytics via Enterprise Data Platform/Azure). Ensure alignment with global Power Co Quality IT architectures and digital strategy. Advocate for continuous improvement in digital inspection processes, traceability systems, and laboratory workflows.

• Bachelor’s Degree in Information Technology, Computer Science, Engineering, or equivalent.
• 7-10 years of experience in Information Technology, Computer Science, Engineering, or equivalent.
• ITIL v4 Foundation (Information Technology Infrastructure Library) certificate an asset.
• Strong expertise in administering and supporting enterprise Quality applications, including LIMS, PLM CAQ, APIS IQ, Quality Execution Systems (QES), and Statistical Process Control (SPC) platforms.
• Solid understanding of core Quality processes: sampling, inspection, deviation management, defect classification, non-conformance workflows, traceability/genealogy, laboratory workflows, and…