Corporate Information Technology - ERP Solution Specialist

Job Description

Posted Monday, June 8, 2026 at 4:00 AM

Mitchell Plastics is an award-winning and growing Company. Our key strength is that we offer our worldwide Automotive customers a single source alternative for all of their interior automotive plastic part needs.

We are currently seeking an ERP Solution Specialist to join our facility in Waterloo. Reporting to the PLEX/ERP Manager, the ERP Solutions Specialist serves as the primary business and systems expert responsible for implementing, supporting, and optimizing ERP solutions across Manufacturing, Supply Chain, Operations, Finance, Inventory, and Logistics functions. This role partners with business stakeholders, IT teams, and implementation partners to ensure ERP systems support organizational objectives, improve efficiency, and enable data‑driven decision‑making.

This position is full time on‑site in Waterloo, Canada. Ability and willingness to travel internationally is required.

• Act as the liaison between business units and technical teams, translating business requirements into ERP solutions and process improvements.
• Lead ERP implementations, upgrades, enhancements, and transformation initiatives through requirements gathering, solution design, testing, deployment, and post‑go‑live support.
• Configure, maintain, and support ERP modules related to all business aspects.
• Analyze business processes, identify improvement opportunities, and recommend scalable solutions that align with operational goals.
• Develop and maintain functional specifications, process documentation, and training materials.
• Design, test, and deploy enhancements and improvements to the ERP system.
• Troubleshoot system issues, perform root‑cause analysis, and coordinate corrective actions with stakeholders and vendors.
• Support ERP integrations, reporting, analytics, and data validation to ensure reliable business operations and accurate decision‑making.
• Assist with data migration, project readiness, and cutover planning during ERP go‑live events.
• Support change management initiatives, and promote adoption of new processes and technologies.
• Ensure compliance with organizational policies, security standards, audit requirements, and regulatory obligations.
• Collaborate with cross‑functional teams to drive continuous improvement, operational excellence, and long‑term ERP system effectiveness.

• University degree.
• 3 years ERP implementation and/or support experience. Experience with Plex ERP preferred.
• Experience in SQL, web services, programming, report writing and data management.
• Proficient in Microsoft Office (Word, Excel and PowerPoint).
• Proven leadership skills and successful track record of managing projects and working with people at all levels of the organization.
• Attentive to quality standards and detail‑oriented.
• Strong planning and time management skills.
• Exceptional analytical and problem‑solving skills.
• Excellent communication skills with proven ability to influence and lead change.

Employment Type: Full‑time

Work Location: 640 Conrad Place, Waterloo, ON (on‑site)

Hours of Work: 8 a.m. – 5 p.m. Monday to Friday

Mitchell Plastics and Ultra Manufacturing are committed to providing a barrier‑free workplace. If accommodation is required during the selection or interview process, it will be available upon request. This job posting is available in an accessible format upon request.