Assistant Vice-President, Technology Lead, Health

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Lead a transformational technology organization powering health and benefits experiences for millions. As the Assistant Vice-President (AVP), Technology Lead , you will own one of Sun Life Canada’s largest technology portfolios for health benefits claims adjudication/processing, virtual health, and online pharmacy systems .

You will lead a 250+ person technology professional organization including 5 Directors across multiple high-performing squads in a matrixed environment. This is your chance to shape strategy, drive modernization, and build a world-class engineering culture that balances breakthrough innovation with operational excellence.

You’ll partner with executives across Architecture, Product, Operations, and Business to define the future of Sun Life's health technology platforms including mission‑critical mainframe systems to cutting‑edge digital experiences—while managing complex vendor ecosystems and driving sustainable delivery practices.

This role is highly visible, mission‑critical to Sun Life Canada’s core business, strategically influential, and demands a leader who thrives in complexity.

You’ll lead a strategic inflection point for Sun Life's health benefits claims and online health technology organization. Leading one of Sun Life Canada’s largest technology portfolios and 250+ technology professionals, you have the scale, resources, and mandate to drive meaningful modernization while serving millions of members. This is a high‑visibility opportunity to influence enterprise technology strategy, build a best‑in‑class engineering culture, and deliver business impact in a complex, mission‑critical environment.

• Define and communicate a compelling technology vision that bridges near‑term delivery with long‑term platform modernization across health benefits claims, adjudication systems, online health platforms, and core systems of record.
• Lead evolution of Sun Life's health technology ecosystem—making bold build vs. buy vs. partner decisions in an extremely large technology portfolio
• Champion modern engineering practices, technology standards, and architectural excellence while actively managing technical debt in complex, non‑greenfield environments
• Partner with Business, Architecture, and Enterprise Technology leaders to design resilient, scalable platforms that deliver exceptional member and sponsor experiences

• Accountable for end‑to‑end delivery across multiple agile squads at varying maturity levels—driving velocity, quality, and reliability improvements
• Manage relationships with system integrators and vendors, holding partners accountable for outcomes and knowledge transfer
• Serve as the primary escalation point for critical platform and delivery issues in a mission‑critical environment
• Transform delivery metrics into actionable insights and drive continuous improvement

• Lead, mentor, and develop 250+ technology professionals across 5 Director level reports and cross‑functional teams
• Foster a collaborative, inclusive, execution‑focused culture rooted in psychological safety and continuous learning
• Design high‑performing team structures aligned with business outcomes and technical excellence
• Build and retain technical talent through coaching, career development, and hands‑on leadership

• Own platform budgeting, cost optimization, and capitalization decisions
• Manage strategic vendor and SI relationships to…