Senior Data Analyst

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Do you have a passion for data? Do you like analyzing numbers to provide meaningful insights? Do you like making an impact on the business around you? A role as a Senior Business Data Analyst might be right for you!

The Senior Data Analyst, reporting into the Manager of Personalization Platform & Measurement, is expected to be an effective partner with our Client Engagement portfolio. The successful candidate will assist in supporting key stakeholders through development and implementation of baseline reporting and uncovering data driven insights to drive/inform targeted strategies and initiatives.

• Ensure the accurate and timely completion of all baseline reporting, ad-hoc requests and project initiatives.
• Operationalize reporting and related processes to monitor and assess the success of the campaigns.
• Work directly with business audiences to structure analytical problems and approaches, identifying the right questions to ask and structuring the appropriate analytical approaches in a way that business audiences understand.
• Conduct analyses that identify/assess business opportunities and address key business challenges.
• Formulate and execute queries, with reports that clearly answer business questions related to engagement, fulfillment, lifestage purchase patterns, etc.
• Enable leaders to make timely data-driven product, market-development, and distribution decisions.
• Comply fully with all privacy, confidentiality, do not contact, SLF Code of Business Conduct, data security, and other requirements related to customer data.

• 3+ years’ experience in a Data Analyst or Performance Analyst role.
• Advanced SQL Server / AWS Athena experience.
• Experience with visual analytics tools e.g. Tableau.
• Experience/exposure to Big Data tools (i.e. Hive, AWS/ Python).
• Advanced Microsoft Word, PowerPoint, Excel, Access, Visual Basic.
• Strong analytical skills and business acumen with an eye for detail and accuracy.

• Customer and results focused, with an ability to work with stakeholders to understand and act based on their needs, assess risks, and achieve a valued result.
• Comfortable with ambiguity and able to operate in a matrix environment with complex tasks.
• Proven problem-solving skills with the ability to break down high-level data into easily communicated information.
• In-depth prioritization, planning, and change management skills to stay within time/scope of a task in a fast-paced environment.
• Comfortable learning new applications and processes quickly with minimal direction.
• Proven client orientation, strong interpersonal skills.

• We’re honoured to be recognized as a 2026 Best Workplaces in Canada by Great Place to Work Canada.
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
• Wellness programs that support the three pillars of your health – mental, physical, and financial.
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office or virtually.

This role requires Reliability Security Clearance. In addition to a law enforcement inquiry and a credit check, as part of your application, the Government of Canada will ask if you lived or travelled outside of Canada for 6-consecutive…