Principal Product Manager

Overview

• Define and maintain the standard product offer for non-complex deals and establish clear criteria for complex deal classification
• Coordinate with the Portfolio Manager and technical teams to evaluate feasibility and validate delivery timelines for custom requirements
• Support the Portfolio Manager in monitoring the health of the Flight Efficiency suite, including N-Flight Planning, N-Tracking, N-Sight Safety, and Optimise
• Interface with Commercial, Marketing, and CX teams to ensure global solution alignment and validate that technical elements in contracts are realistically deliverable
• Provide market requirements for evaluation and support the prioritization of EPICs based on business value within the SAFe methodology
• Drive high-energy engagement with Deal Managers to respond to technical requirements and RFPs while maintaining global consistency through specialized tools
• Support Product Delivery and Level 3 teams during priority airline cutovers and advanced customer escalations to ensure value delivery
• Align technical statements with the evolution of the Command+ platform to identify value multipliers across the SKYWISE ecosystem
• Contribute to brand visibility through industry presentations and the publication of white papers to showcase product capabilities

• Bachelor’s degree in Aviation Management, Business Administration, Engineering, or a related field
• Minimum of 7 years progressive experience in flight operations, aviation technology, or aviation management
• Deep understanding of flight planning concepts, dispatcher workflows, and industry standard tools like N-Flight Planning or equivalent
• Expertise in defining Technical Statements of Work (SOW) and functional requirements for high-value contracts
• Strong ability to objectively assess implementation risks and propose effective mitigation strategies to protect the business
• Experience managing complex operational settings and assessing implementation risks
• Strong understanding of SAFe / Agile Software Development
• Ability to interface between commercial ambitions and technical reality to ensure global solution alignment
• Strong presentation skills, ability to communicate complex concepts in simple terms
• Ability to travel globally (up to 25%)

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This feature helps candidates tailor their applications more effectively — a feature exclusive to Job Tailor job listings.

Hard Skills

• flight planning
• dispatcher workflows
• Technical Statements of Work (SOW)
• functional requirements
• SAFe methodology
• Agile Software Development
• implementation risk assessment
• mitigation strategies
• product delivery
• customer escalations

Soft Skills

• strong presentation skills
• communication of complex concepts
• objectivity in assessment
• engagement with Deal Managers
• global solution alignment
• collaboration with technical teams
• prioritization of EPICs
• ability to interface between commercial and technical
• high-energy engagement
• ability to travel globally

Certifications & Qualifications

• Bachelor’s degree in Aviation Management
• Bachelor’s degree in Business Administration
• Bachelor’s degree in Engineering