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Bilingual Support Specialist Spanish
Job Description & How to Apply Below
Location: Southwestern Ontario
Join Open Text as a Bilingual Support Specialist and leverage your Spanish language skills to assist global clients. This role focuses on enhancing security and efficiency in Business Network solutions.
As a contributor in this role, you will help promote the stability of our esteemed clients’ businesses. An understanding of ITIL principles and the patience to work with both technical and non-technical customers are essential. Your commitment to learning will empower you in providing top-notch support.
Key Responsibilities:
• Assist diverse clients with Open Text solutions
• Collaborate with global teams to enhance services
• Learn in-depth knowledge of Open Text products
• Provide customer support during business hours
• Offer patience and understanding to all clients
Requirements:
• Fluent in English and Spanish
• Background in support or operations
• Basic understanding of ITIL functionalities
• Willingness to work flexible hours
• EDI knowledge is advantageous
Empower your career by joining the innovative team at Open Text!
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