Vendor Management Specialist

Open Text - The Information Company

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

The Global Source-to-Procure team plays a critical role in maximizing the value of Open Text’s supplier partnerships. As a Vendor Management Specialist, you will help ensure vendors deliver quality services, meet compliance requirements, and support business success. This role offers the opportunity to collaborate across procurement, legal, IT, and business teams while helping strengthen vendor governance, risk management, and operational efficiency.

• Develop and maintain collaborative relationships with vendors to drive service excellence and positive business outcomes.
• Act as a primary point of contact for vendor performance matters, supporting resolution of issues and continuous improvement efforts.
• Partner with internal stakeholders to evaluate supplier performance, gather feedback, and recommend enhancements.
• Support vendor risk assessments and collaborate with IT, Legal, and business partners to mitigate operational, security, and compliance risks.
• Provide reporting and insights on vendor performance, risks, opportunities, and procurement activities to support decision-making.
• Conduct spend and contract analyses to identify savings opportunities, improve compliance, and support strategic sourcing activities.
• Contribute to vendor consolidation, tail-spend reduction, and process improvement initiatives that enhance procurement effectiveness.
• Stay informed on industry trends, best practices, and emerging technologies that support procurement excellence.

• Bachelor’s degree in Business, Supply Chain Management, or a related field; relevant certifications are considered an asset.
• 3-5 years of experience in vendor management, procurement, or supply chain operations, ideally supporting indirect spend categories.
• Experience with vendor negotiations, contract management, supplier performance management, and risk assessment.
• Familiarity with vendor master data management and procurement best practices.
• Strong analytical skills with the ability to interpret data and translate findings into actionable recommendations.
• Excellent communication and relationship-building skills with both internal and external stakeholders.
• Ability to manage multiple priorities independently in a fast-paced, collaborative environment.
• Experience with SAP Ariba or similar procurement platforms is considered an asset.

Open Text is more than just a corporation; it is a global community where trust is foundational, the bar is raised, and outcomes are owned. Join a team where your ideas are valued, your development is supported, and your work helps deliver meaningful impact across the organization.

Open Text's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at

Our proactive approach fosters collaboration, innovation, and personal growth, enriching Open Text's vibrant workplace.

Compensation:
At Open Text, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial…