IT Support Specialist at Miller Thomson
Job in
Southwestern Ontario, London, Ontario, Canada
Listed on 2026-08-03
Listing for:
Miller Thomson LLP
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Enhance your IT skills with Miller Thomson as an IT Support Specialist in Ontario. Provide first-line technical support to professionals while ensuring a high level of customer service.
As a key member of the IT team, you will deliver vital first-line support to lawyers and business staff. This role requires strong troubleshooting skills and 2-5 years of IT support experience. You will tackle hardware and software issues while promoting a client-focused service culture within the firm.
Key Responsibilities:
• Respond to service requests via multiple channels
• Troubleshoot hardware and software access issues
• Log, track, and update tickets accurately
• Provide clear guidance to end users
• Document solutions for knowledge sharing
Requirements:
• Bachelor’s degree in IT or related field
• 2–5 years of IT support experience
• Strong understanding of IT service management
• Excellent communication and customer service skills
• Familiarity with legal technology is an asset
Join Miller Thomson and leverage your IT expertise to support legal professionals effectively.
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