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Client Success & Service Delivery Manager
Job Description & How to Apply Below
Open Text is a global leader in information management, delivering AI-driven solutions and human-centered innovation across industries. We seek a Service Manager to oversee client relationships from onboarding to renewal, ensuring exceptional service and data-driven outcomes.
You will drive end-to-end service delivery, monitor SLAs and KPIs, coordinate with engineering and support teams, and deliver insights through Power BI dashboards and Excel-based reports to executive stakeholders.
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