IT Help Desk Technician Ontario

Elevate your IT career with Waste Solutions Canada as an IT Help Desk Technician in London, Ontario. Provide invaluable support to users, troubleshoot technical issues, and manage onboarding processes seamlessly.

This full-time role focuses on delivering first-level technical support and facilitating user onboarding and offboarding. You will address hardware and software issues on Windows platforms, ensuring employees have the tools they need from day one. Your expertise will help maintain system integrity while keeping documentation and inventory in check.

Key Responsibilities:

• Set up user accounts and configurations for new employees

• Troubleshoot hardware, software, and network issues

• Manage accounts in Active Directory and Microsoft 365

• Maintain accurate hardware and software inventory records

• Follow IT security protocols and report potential vulnerabilities

Requirements:

• Minimum 1 year of IT support experience

• Proficient with Windows 11 and Microsoft 365

• Familiar with Active Directory and VPN

• Strong problem-solving abilities

• Excellent communication skills

Become a key player in IT support at Waste Solutions, enhancing user experiences and operations!
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