Lead Site Reliability Administrator

Opentext - The Information Company

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

An SRE bridges the gap between traditional software engineering and operations to create highly scalable and fault-tolerant systems. At Open Text, the Site Reliability Administrator position is part of the technical team that involves complete ownership of containerized platform delivery including administration and management of the Open Text containerized infrastructure stack for our worldwide customers. You will be joining a growing team that provides world-class operational support including hands‑on troubleshooting and administration to a variety of enterprise customers.

This hands‑on role will focus on designing, maintaining, and troubleshooting software features and solutions as well as hardening processes for cloud environments and container-based applications.

• Running software applications on containerized public and private cloud infrastructure
• Planning, testing, and implementing solutions for the monitoring, alerting, and observability of platform services. We are shifting towards proactive, log-based monitoring from event-based monitoring, in-depth knowledge in this realm is appreciated.
• Deployment, management, and optimization of application containers and their security with tools such as Prisma Cloud (Red Lock/Twistlock), etc
• Build methods to advance automation and security for cloud and container-based applications to realize Dev Sec Ops  CI/CD pipelines.
• Understanding of Kubernetes, Docker, Git Ops, Ci/CD pipelines, IaC, PaaS
• In-depth understanding of hyperscales like GCP and AWS
• Developing standards, policies, and procedures as well as best practices documentation.
• Automating solutions to follow ITIL and change management procedures within Open Text

• Ms/BS in Computer Science, some certification on GCP / AWS preferred.
• Deep understanding of Linux systems and experience with virtualization technologies (like VMware) and storage backends (like Netapss) preferred.
• Experience on Git Ops based deployments and tools (ACM, ArgoCD, Gitlab CD, Tekton, etc)
• Proven experience in automating infrastructure via code.
• Minimum of 5 years of software engineering or operations experience with a focus on Cloud development and container technologies.
• Proficiency in a scripting language such as Python, Power Shell, or Bash. Some experience in Golang is preferred.
• Strong ansible and terraform coding skills.
• Experience with monitoring tools like Solar Winds, New Relic, Zabbix, Prometheus/Grafana, Kiali, etc
• Experience with containers and knowledge of Kubernetes in multiple flavors, k8s, Bosh CFCR, GKE, EKS, etc.
• Be able to participate in off‑hours troubleshooting / On‑call shifts, if and as required.

Open Text is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration. At Open Text, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

Open Text's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability,…