Director of Digital Experience Strategy

Location: Southwestern Ontario

Shape the future of digital experiences at the University of Waterloo as the Director of Digital Experience. Your expertise will enhance user engagement and align digital initiatives with institutional goals.

In this pivotal full-time role, you will lead the development of comprehensive digital strategies while ensuring governance practices are upheld. You will guide cross-functional teams, forging collaborations to amplify service delivery and optimize user engagement. This position is vital for fostering an inclusive digital ecosystem that meets the needs of a diverse audience.

Key Responsibilities:

• Oversee the development of a digital experience roadmap

• Ensure digital strategies meet institutional priorities

• Advise on emerging technologies and trends

• Manage digital governance and compliance standards

• Lead digital performance measurement and improvement initiatives

Requirements:

• 7–9 years in digital experience or governance

• 3–5 years in leadership roles

• Undergraduate degree in digital media or related field

• Strong knowledge of user-centered design

• Proven experience with analytics in digital strategy

Enhance user-focused digital experiences with innovative strategy leadership at the University of Waterloo.
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