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Production Support Lead — AI-Driven Incident & Observability

Job in London, Ontario, K5Z, Canada
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, SRE/Site Reliability
Salary/Wage Range or Industry Benchmark: 90000 - 100000 CAD Yearly CAD 90000.00 100000.00 YEAR
Job Description & How to Apply Below

Tata Consultancy Services Canada Inc. is hiring for an Incident and Problem Management role focused on production applications in Canada. The position emphasizes leading incidents, coordinating resolutions, mentoring support teams, and delivering executive dashboards.

You will design Grafana dashboards, implement monitoring and alerting, and drive service improvements with automation. Strong stakeholder communication and ITIL expertise are essential for success in this client-facing role.

We are seeking a motivated Production Support Lead — AI-Driven Incident & Observability to join Tata Consultancy Services in Canada.

Learn more about the Production Support Lead — AI-Driven Incident & Observability role in the description above.

We appreciate your interest in this position.

Join Tata Consultancy Services and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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