Senior Help Desk Analyst — Enterprise App
IT Advantage is seeking a Senior Help Desk Analyst to provide front line support for a public sector education initiative. You will troubleshoot issues, manage tickets, and ensure access to enterprise applications for a large user base.
You will work with external stakeholders and internal teams, document processes, and maintain knowledge bases to improve resolution times and system stability across multiple applications.
We are seeking a motivated Senior Help Desk Analyst — Enterprise App Support to join IT Advantage in Canada.
The position is based in Canada.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 65.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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