Logistics Coordinator

Logistics Coordinator

Work Location:
Waterloo, ON
Position Vacancy Type:
Existing position
Compensation Range: $50,000.00 – $55,000.00 per year.

AT NDI, THE WORK YOU DO HERE MAKES A DIFFERENCE.

Every day, your work supports the advancement of medical technology. NDI is the recognized global leader and industry pioneer of Optical and Electromagnetic tracking technology. Backed by decades of innovation and expertise, we’re the strategic partner of choice for the world’s top medical device OEMs, advancing the development of OEM navigation platforms. Leading OEM navigation platforms rely on our technologies for accuracy and reliability across demanding applications, and as a strategic partner, we support them from concept through integration to commercialization.

Whether you're designing technology, supporting customers, or enabling the teams behind them, your work matters. Every role at NDI plays a part in shaping the future of medical technology innovation.

The Logistics Coordinator is responsible for the accurate picking, packing, and processing of customer orders to support the on-time delivery of NDI products. This role performs shipping transactions within Epicor, prepares outbound shipments in accordance with quality and regulatory requirements, and supports inbound receiving activities as needed.

This position collaborates with cross-functional teams to ensure efficient material flow, resolve order-related issues, maintain logistics procedures and work instructions, and support continuous improvement, 5S, and business continuity initiatives.

• Pick, verify, kit, pack, and process customer orders accurately and efficiently to support on-time shipment.
• Create and process shipping transactions in Epicor, generating packing slips and related shipment documentation.
• Stage completed shipments for carrier pickup and ensure compliance with customer requirements, quality standards, and internal procedures.
• Investigate and help resolve order discrepancies, shipment issues, and documentation concerns.
• Maintain a safe, organized, and efficient shipping work area.

• Provide backup support for receiving activities during vacations, absences, and periods of increased workload.
• Support shipping documentation activities, including export and customs documentation, and assist with carrier, freight forwarder, and broker coordination as required.
• Cross-train in Material Coordinator activities and provide support with material picking, inventory transactions, and material delivery to production areas to maintain continuity of material flow.
• Demonstrate flexibility in performing a variety of logistics and material handling activities based on business needs and workload demands.

• Participate in continuous improvement initiatives focused on safety, quality, delivery, and productivity.
• Maintain 5S standards and identify opportunities to improve logistics processes, workflow efficiency, and workplace organization.
• Assist in the creation, review, maintenance, and continuous improvement of work instructions, packing procedures, and quality documentation.

• Ensure documentation accuracy, traceability, and compliance requirements are maintained.
• Support audits, investigations, corrective actions, and continuous improvement activities as required.
  
  Promote a culture of quality, safety, compliance, and continuous improvement.
• Support compliance by adhering to applicable regulatory and quality standards, ensuring product integrity and patient safety in a global medical device environment.

• High school diploma or equivalent required.
• Post-secondary education in Supply Chain, Logistics, Operations, Business, or a related field is considered an asset.
• 1+ years of experience in shipping, logistics, warehouse operations, order fulfillment, or a manufacturing environment preferred.
• Experience working with ERP systems is preferred;
  Epicor experience is considered an asset.
• Experience working in an ISO-regulated manufacturing environment is…