Operations Associate

Operations Associate

Competition Number: 25841

Primary

Work Location:

RIM Park, AMCC, WMRC

Posting Status: Internal / External Job Posting

Hourly Rate: $22.70

Number of Positions: Up to 15 (hired throughout 2026)

Employment Group: Non-Union

Job Status: Casual Part Time

Posting Release Date: July 23, 2026

Hours of Work: Up to 24 hours per week

Posting Closing Date: December 31, 2026

The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.

Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.

For more information about the City of Waterloo’s Strategic Plan, Vision, Values and Guiding Principles, please :
City of Waterloo  Strategic Plan.

• Supportive and caring organization that promotes respect, inclusivity, sustainability, health, safety and wellness.
• Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey.
• A commitment to environmental sustainability as demonstrated in many plans and policies. For example, we are working towards reducing our corporate greenhouse gas emissions to net-zero by 2050, with real progress underway.
• Certification as a Living Wage Champion.
• Defined Benefit Pension Plan (OMERS) eligibility for all employees.
• Up to 10 paid Reservist Leave days per year, with single contribution OMERS buyback option for any unpaid time.
• Easy and sustainable commuting options through the Travel Wise program, which offers public transit discounts and a dedicated carpool network for employees.
• Substantial internal and external training and development opportunities.
• Enjoyable employee-wide events, activities, site visits, BBQs to connect with co-workers.
• Complimentary Fit Pass for access to leisure, swim, and fitness drop-in programs for employees and family members.
• …And so much more!

Reporting to the Operations Supervisor in the Recreation Services Division, your primary responsibilities will include, but are not limited to, the following:

• Assisting in the day-to-day operations and maintenance of City of Waterloo recreation facilities.
• Ensuring facilities are cleaned and maintained at a high level and ready for use.
• Helping to meet requirements for programs and special events (including setup, takedown, etc.)
• Maintaining a safe environment for coworkers and the general public.
• Identifying and reporting any safety hazards or damage to the facility or equipment.
• Communicating and interacting effectively with other facility staff and coworkers.
• Providing excellent customer service to users of the facility.
• Performing opening and/or closing duties, including key holding responsibilities.
• Assisting the Facilities Operations Team with converting the arena for events (includes some lifting, standing, pushing, pulling, etc.)
• Seasonal work includes removal of snow, salting of areas surrounding the building, grass cutting, and trimming.
• Attend training and staff meetings as requested.

• A secondary school education or currently pursuing a secondary school education or equivalent.
• General labour or maintenance experience is an asset.
• Demonstrated familiarity with tools and maintenance equipment.
• Basic knowledge of recreation facility operations and/or custodial duties.
• Basic understanding of health & safety principles such as safe handling of cleaning products and safe use of equipment.
• Ability to plan daily tasks and organize workload with minimal supervision.
• Effective communication and interpersonal skills for…