Job Number: 5004
Job Type:Full-Time
Vacancy Reason: Backfill
Location: 100 Maple Grove Rd
- Regional Operations Centre, 150 Frederick St
- Regional Admin Headquarters
Job Category: Other
Number of Positions:1
Department: Facilities Operations South Zone Corporate
Division: Engineering and Environmental Services
Hours of Work: 35
Work Schedule:Monday - Friday 8:00am - 4:00pm
Union: CUPE 1883
Grade: CUPE 1883 Grade 012
Salary Range: $40.17 - $45.52 per hour
Posting Date: October 13, 2026 st 12:00am
About Us!
The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:
- Taking only what we need
- Leaving some for others
- Keeping the dish clean
This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.
Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our Strategic Plan , “Growing with Care,” we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share.
Join us and be part of a team dedicated to making a meaningful difference in our community.
Works as part of the facilities maintenance and operations team to support the delivery of maintenance work and projects for region-owned buildings/properties (including social housing units), ensuring work meets quality standards and service timelines. Monitors and coordinates on-site service contract work. Plans and coordinates building renewal/renovation projects.
Duties/Responsibilities- Supports facilities maintenance service contract administration (e.g., janitorial, snow plowing, life/safety electrical). Resolves issues with contractors, tenants, and escalates to supervisor as required. Documents contractor performance and provides input related to terms/conditions of existing/prospective maintenance contracts.
- Monitors and documents compliance with service agreements, including legislation, policies, and procedures related to the maintenance of units, buildings, and grounds, and entry/notice procedures under tenant protection legislation.
- Works in collaboration with facilities maintenance technicians to support general maintenance service delivery for Regional buildings/properties, including social housing units. Provides project management support for housing unit renovations as part of move in/out process by tracking, documenting, and monitoring work requirements, timelines, and project status. Arranges for parking enforcement services at Regional lots.
- Assesses building and grounds conditions and initiates maintenance repairs, upgrades, or improvements, within limits. Obtains price quotes/estimates, creates scope of work, and arranges for contractor. Identifies need for immediate/emergency contracted services and arranges for same.
- Meets with clients, tenants, program groups, and management to review complaints regarding unsatisfactory/incomplete maintenance work. Compiles information and takes steps to resolve, including re-issuing work orders, consulting with supervisor, and working with contractors and maintenance staff.
- Plans, coordinates, and administers minor building renewal/renovation projects for buildings and properties, as assigned and within scope of operations. Projects focus on multi-housing sites (e.g., shingle replacements, painting hallways/common spaces). Develops project specifications, obtains price quotes and contractor. Works with external groups such as Bell/Rogers and insurance adjusters. Conducts site visits to validate scope and prepare work plan and schedule. Consults with facilities maintenance technicians for building and technical expertise and feedback.
- Tracks, documents, and monitors work order schedules, budget, and overall project requirements/ work from start to finish. Develops plans, approves construction drawings, and signs off on safety plans. Anticipates and resolves issues. Makes changes to initial scope, such as including extra work, for cost effectiveness. Reviews invoices and accepts completed work. Maintains project documentation/records.
- Arranges logistics for contractors/consultants (e.g., access to buildings,…
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