Supervisor, Home Support

About Bayshore Health Care Bayshore Health Care is one of the country’s leading providers of home and community health care services and is a Canadian-owned company. A recipient of Canada’s Best Managed Companies award since 2006 and recognized as an Imagine Canada Caring Company, Bayshore is deeply committed to the communities we serve. With locations across the country – including more than 80 home care offices, 11 pharmacies, and over 100 community care clinics – Bayshore’s team of over 18,000 staff members provides care to more than 350,000 clients annually.

We are dedicated to enhancing the quality of life, dignity, and independence of all Canadians by providing customized care plans and solutions that allow clients to remain in the comfort of their own homes. At Bayshore, we are passionate and caring, constantly imagining being the difference in the lives of those we care for, collaborate with, and support. Grounded in our core values, we prioritize compassion and reliability, champion teamwork and diversity, and foster an environment driven by innovation, leadership, and growth.

Role Overview We are seeking a Home Support Supervisor (HSS) to provide strong clinical leadership, operational oversight, and excellence in client care within a community care setting. The HSS promotes full-scope clinical practice, ensures compliance with professional and regulatory standards, and drives quality improvement initiatives. This pivotal role provides clinical oversight, team leadership, and dedicated mentorship across both professional nursing staff and paraprofessional care teams – guiding and supporting staff growth to ensure optimal outcomes for the clients we serve.

• Oversee branch clinical quality standards by conducting regular chart reviews, identifying opportunities for operational improvement, and driving clinical quality initiatives.
• Ensure comprehensive client assessments are completed and oversee the development of clear, client-centered care plans that align with professional practice standards.
• Conduct client home visits as needed to evaluate care needs, monitor service delivery, and ensure optimal matching between clients and field staff.
• Act as a reliable point of contact to investigate, document, and resolve client, family, funder, or employee concerns in a professional and timely manner.
• Supervise, coach, and evaluate field staff, providing strong clinical leadership and mentorship to paraprofessionals to foster their professional growth and ensure high-quality client care.
• Lead practical orientation, clinical training sessions, and routine performance management to maintain team competency and support ongoing professional development.
• Coordinate care delivery through clear, professional written and verbal communication with community funders, interdisciplinary care teams, and government health programs.
• Support overall branch operations and participate in a structured on-call clinician rotation as required to ensure continuous clinical support for clients and staff.
• Maintain strict compliance with CNO professional standards, Bayshore policies, occupational health and safety regulations, and privacy legislation.
• Other duties as assigned from time to time.

• Must be a Registered Practical Nurse (RPN) in good standing with the College of Nurses of Ontario (CNO).
• Active CPR certification and documentation of negative TB status.
• Specialty nursing certifications (e.g., CNA, LEAP, de Souza) are considered strong assets.

• Minimum 5 years of progressive leadership, clinical oversight, or supervisory nursing experience (community healthcare setting strongly preferred).
• Proven track…