Quality Assurance Specialist

Job Description

Reporting to the Quality Assurance Manager, the Quality Assurance Specialist is responsible for performing tests on applications to isolate and solve issues. The QA Specialist will work closely with QA team members and the Production Team to identify solutions to technical problems, ensuring the product meets established standards of quality, including reliability, usability, and performance. The role will also assist with other duties as assigned to support continuous improvement and quality assurance efforts.

• Develop and execute manual and automated test scenarios using technologies including, but not limited to, Selenium and Junit, Playwright, Typescript, Node.js and Python.
• Implement and maintain automated test scripts to enhance testing efficiency, remove flakiness and ensure tests remain robust and reliable.
• Assist in developing QA standards, test strategies, and best practices.
• Identify, document, and track defects using bug tracking systems such as Jira.
• Contribute to documentation maintenance in Confluence.
• Create and maintain tests within Xray.
• Focus and prioritize testing based on areas of concern and development roadmaps.
• Ensure automated tests integrate smoothly into CI/CD pipelines in Jenkins.
• Collaborate with developers to resolve issues and propose appropriate solutions.
• Maintain a stable test environment using sample field data.

• Minimum of College Diploma in software testing, computer engineering, or related discipline.
• Previous experience in software testing, quality assurance and automation.
• Experience diagnosing, reporting, and tracking quality issues.

• Good understanding of the Software Development Life Cycle (SDLC) and QA fundamentals.
• Familiarity with QA tools and techniques, bug tracking systems, and test design/execution.
• Experience with automated testing tools and related software (e.g., Java, Eclipse, JUnit, Selenium, Playwright, Typescript, Node.js, Python, Cursor).
• Proficiency with tools used to manage workflow efficiently (e.g., Jira, Confluence, Xray).
• Good working knowledge of database technologies such as MS SQL server and experience writing SQL queries.
• Self-starter and able to organize workload effectively and manage competing priorities.
• Strong communication skills, attention to detail and analytical thinking.

• Candidate must reside in Ontario, Canada.
• Work in a fast‑paced environment with changing priorities.
• Be able to work remotely and on‑site upon request.
• Be able to sit for prolonged periods.