Wireless Store Manager Ontario Area

Job Title:

Store Manager

Location:

London Ontario

Reports To:

District Manager Job Type:Full-time

Position Summary:

Our Store Manager will lead our wireless retail store. The Store Manager is responsible for delivering an exceptional customer experience, achieving sales targets, managing daily operations, and leading a high-performing team.

Key Responsibilities:

• Leadership & Team Development
• Recruit, train, coach, and motivate a team of sales associates. Set clear performance expectations and provide regular feedback and recognition. Foster a positive and inclusive team culture focused on results and customer service.
• Drive store performance to meet and exceed sales and revenue targets. Ensure the team delivers exceptional customer experiences and solutions tailored to customer needs.
• Monitor and analyze sales trends and adjust strategies accordingly.
• Perform CRM calls to our client base in order to create more opportunities
• Attend Special Events if scheduled and drive awareness of our store in the community.
• Operations & Compliance
• Oversee daily store operations, including inventory management, cash handling, merchandising, and scheduling.
• Ensure all company policies, procedures, and standards are consistently followed.
• Maintain a clean, organized, and visually appealing store environment.
• The Store Manager is responsible for all cash, debit/credit transactions, store inventory, scheduling, fraud prevention and other store operations.
• Reporting & Communication
• Track and report on key performance indicators (KPIs), sales metrics, and customer feedback.
• Communicate regularly with upper management on progress, challenges, and opportunities.