Auto Parts Store Multi-Site Counterperson
Job in
Aylmer, London, Ontario, Canada
Listing for:
Auto Parts Centres
Full Time
position
Listed on 2026-02-21
Job specializations:
-
Retail
Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19 - 24 CAD Hourly
CAD
19.00
24.00
HOUR
Job Description & How to Apply Below
Location: AylmerPosition Title: Auto Parts Store Multi-Site Counterperson
Location: Supporting multiple store locations, including St. Thomas, Aylmer, Tillsonburg, and the Greater London Area
Type of Employment: Full-time permanent
Number of vacancies: 1
Compensation: $19-24 per hour, based on experience, plus a comprehensive benefits package.
Hours:
40 to 44 hours per weekMonday to Friday, alternating SaturdaysWho are we looking for?
A dedicated individual looking for long-term employment with opportunity for growth, and is committed to working reliably for 40 to 44 hours per weekA team player with a strong work ethic, positive attitude and customer-focused mindsetAn individual with a passion for customer service, and knowledge of automotive aftermarket parts, cataloguing systems and/or sales/repair/service experiencePosition Summary
The primary objective of this role is to provide professional customer service and process orders using automotive knowledge, company systems and parts catalogues. The individual will also pick, pack, ship, receive, stock, and organize automotive parts, and effectively deliver automotive parts to customers. Effective use of company resources and tools is integral to this role, as is meeting and setting customer service goals.
This position will support store Counter operations across multiple locations, based on business needs.
Who are we?
Canusa Automotive Warehousing Inc. (Canusa) | Auto Parts Centres (APC) is a family-owned business that values workplace culture and safety. Canusa/APC provides opportunities to grow alongside accomplished industry leaders. If you are a dedicated individual searching for rewarding, long-term employment, this career could be the perfect fit! Visit our website to learn more about us at .
Key Responsibilities
Travel to assigned store locations as neededTravel costs to be provided as neededProvide quality customer service and assist customer inquiries both in-person and over the phone using automotive knowledge, the Company database, and the parts catalogueAnswer inbound calls and ensure all calls are answered in a professional mannerConduct follow-up calls to customers as necessaryEfficiently and safely load auto parts into delivery vehiclesEfficiently deliver parts, being mindful of customer requestsComplete necessary paperwork (e.g. warranty forms) in an accurate mannerMaintain overall store appearance by cleaning and organizing on a regular basisPick, pack, ship, receive, stock, and organize auto parts when necessaryOther reasonable duties as assigned by the management teamKey Requirements and Experiences
Automotive aftermarket parts knowledge/experience (customer service, sales, repair) requiredCustomer service experience
requiredA valid G Driver’s license and clean 3-year abstract requiredAbility to reliably travel to assigned store locations as requiredOvernight travel may be required on occasionsBasic computer skills (e.g. ability to use and navigate Microsoft Office Suite, including Word and Excel, online database and web-based training)Basic mathematical skills and understanding of basic units of measurementAbility to sort items alphanumericallyDesirable
Skills and Abilities
Knowledge of wholesale practices and techniquesStrong communication skills (verbal and written)High level of professionalismPositive attitude with a flexible mindsetHealth and safety awareness (e.g. safe material handling practices, knowledge and application of proper ergonomics and hand hygiene)Accountability and dependabilityExcellent ability to work independently and as a teamTime management skills and prioritization skills with a deadline-oriented mindsetAbility and willingness to learn new technology and proceduresAttention to detail and excellent organization skillsAbility to multitaskAbility to thrive in a fast-paced environment and take initiatives as necessary (challenge-seeking attitude)Ability to understand, respond to and work with a diverse populationStrong willingness to improve, learn and adapt in accordance with new practices and changePhysical Demands and Work Environment
Ability to lift and move 10 lbs. (4.5 kg) to 50 lbs. (22.7 kg) safely and consistentlyAbility…
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