Sales Associate

Overview

Our branded retail team is the heart of our success. We represent the welcoming spirit of our company and deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers’ needs, every time. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity with Rogers.

Sales Associate

As a Sales Associate, you are part of a team that helps customers understand how our products and services fit into everyday life and how technology can enhance and simplify their lives.

• Enhance the retail experience in our stores by providing best in class service and value-added solutions to customers.
• Promote Rogers & Fido brands, including Rogers Mastercard.
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging.
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals.

• Competitive compensation plus commissions.
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada.
• Mental Health and Support benefits – 100% coverage.
• Employee and Family Assistance Program benefits.
• Employee discounts that can offer up to 50% off Rogers & Fido products and services.
• A commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work.
• A flexible schedule, including evenings & weekends (Min 20 hours/week).
• Career growth and development opportunities.

• You are great with people and are passionate about delivering an exceptional customer experience.
• You love being part of a team and are a great collaborator.
• You are excited and inspired by technology.
• You meet the minimum age of majority in your province.

• Schedule:
  
  Part time
• Shift: Variable
• Length of
  
  Contract:
  
  Not Applicable (Regular Position)
• Work Location:
  
  550 King St N Unit 5G (5419), Waterloo, ON
• Travel Requirements:
  Up to 10%
• Background Check(s)
  
  Required:
  
  Canadian Criminal Record Check
• Posting Category/Function:
  Retail (In Store / Hourly) & Sales and Service
• Requisition

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

Diversity, equity, and inclusion are core to Rogers. We are committed to creating an environment that empowers all employees to bring their whole selves to work. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you have questions about the recruitment process or require accommodation, please contact our recruiters and hiring managers.

For any questions, please visit the Recruitment Process FAQ.

Posting Notes:
Retail