Customer-Focused Service Specialist Drugs

Elevate customer satisfaction as a Service Specialist with London Drugs. This role demands innovative thinking, strong interpersonal skills, and a commitment to superior service in a retail environment.

Join the London Drugs team as a Service Specialist, focusing on customer assistance throughout the General Sales area. This position plays a crucial role in ensuring a superior shopping experience and involves addressing customer issues, supervising store operations, and providing oversight at the front end. Key skills include effective communication, urgency, and the ability to train others while managing various tasks efficiently.

Key Responsibilities:

• Assist customers throughout the General Sales area

• Handle customer issues with professionalism

• Supervise cashier coverage and front end operations

• Maintain front end supplies and change float

• Monitor and train staff on service standards

Requirements:

• Superior customer service experience required

• Strong interpersonal and communication skills

• Ability to handle stress and pressure

• Supervisory experience considered an asset

• Flexible schedule availability from Monday to Sunday

Become a part of an innovative team that values customer focus and leadership at London Drugs.
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