Luxury Retail Sales Support Associate

Become a vital part of Coach’s retail success as a Sales Support Associate in our New York store. Use your customer service skills and fashion knowledge to enhance client experiences and maintain store efficiency.

As a Sales Support Associate at Coach, your role is essential for delivering exceptional customer service. You will engage clients warmly, assist at the cash wrap, and ensure a well-stocked sales floor. This position requires a blend of retail experience, strong attention to detail, and knowledge of current fashion trends to meet customer needs effectively.

Key Responsibilities:

• Assist clients with personalized service and product recommendations

• Operate POS and manage cash wrap tasks accurately

• Handle shipments, maintain stockroom cleanliness, and monitor stock levels

• Promote add-on products and capture customer information

• Collaborate with team members to support sales activities

Requirements:

• 1+ years of retail experience, preferably in luxury

• Knowledge of fashion trends and retail metrics

• Basic computer skills with iPad and cash register systems

• Strong organizational and multitasking abilities

• Excellent communication skills and English proficiency

Enhance customer interactions and refine your retail skills as a Sales Support Associate at Coach.
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