Seasonal Retail Assistant Manager- White Oaks Mall

Position: Seasonal Holiday Retail Assistant Manager- White Oaks Mall
Seasonal Holiday Retail Assistant Manager
- White Oaks Mall
Job Category  :  Management

Requisition Number  :  SEASO
029725

Posted :
September 14, 2026
Full-Time
Rate : $18.50 USD per hour

Locations
Showing 1 location

White Oaks Mall #1436
2501 W Wabash Avenue
Springfield, IL 62704, USA

Description
About Us  Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.

As our  Assistant Local Manager  , you’ll work alongside the Local Manager to help lead the team responsible for creating magical holiday memories for children and families. You’ll support daily photo operations, help motivate and develop the seasonal team, drive sales and service excellence, and ensure every family enjoys a memorable Santa visit, exceptional photo experience, and outstanding guest service from start to finish.

Why You’ll Love Working with Us:

Build valuable leadership experience  developing skills in team leadership, staffing and scheduling, coaching, sales performance, problem-solving, and delivering exceptional guest experiences
Flexible scheduling  to fit your lifestyle
Same day pay options  for early access to your paycheck
Employee Referral Program
A fun, fast-paced environment  where you’ll lead a team that helps create memorable experiences for families
Opportunities beyond the season  - return for future holiday seasons and explore growth opportunities within our souvenir photography division, where available
Exclusive Holiday Perks for You & Your Family:
One free visit with Santa for friends and family including:
10 photo prints
10 free holiday cards from Shutterfly
A personalized digital message from Santa, powered by Portable North Pole
3 free months of access to Pixie Post, our digital greeting card platform

What You’ll Do:

Promote a positive, collaborative environment while upholding company values and policies
Support opening-day preparations, including hiring completion, inventory, equipment setup/testing, scheduling, training, and opening/closing procedures
Capture photos and help guests choose memorable souvenirs to take home
Photography experience not required
Resolve customer concerns and service issues to support a positive guest experience
Lead by example and reinforce procedures set by senior management
Troubleshoot technical issues and elevate to IT or Local Management as needed
Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks
Perform other duties as assigned

What We’re Looking For:

Must Haves:
Must be at least 18 years of age
Strong communication, organization, time management, and problem-solving skills
Must be comfortable in a cash handling/ sales transaction position
Ability to lead a team, work independently, and make sound decisions
Availability to attend required pre-season training
Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods
Available to work a minimum of 20 hours a week or as needed
Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Nice to Haves:
Previous leadership or management experience in retail, hospitality, customer service, or a similar environment
High school diploma or equivalent
Experience managing teams or operations across multiple locations
Demonstrated success driving sales, guest experience, and operational results

Experience with scheduling, training, coaching, and developing team members

We Work Together to Win Together

Our mission is simple: to bring magic to every experience by capturing…