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Job Description & How to Apply Below
What you'll need to have
- You are open to change and adaptable in a fast-paced, ever-evolving retail environment.
- You are passionate about home furnishing, retail, and creating a great experience for every customer.
- You thrive in a fast-paced, ever-changing environment and embrace new ways of working.
- You enjoy working as part of a team and collaborate with others to achieve shared goals.
- You are confident, approachable, and proactive in building meaningful connections with customers and co-workers.
- You have a genuine curiosity about people's everyday lives at home and enjoy helping them find solutions that meet their needs.
- You are organized, able to prioritize effectively, and manage your time efficiently.
- You have a good understanding of the IKEA range, home furnishing principles, and how to present products in an inspiring way.
- You are comfortable using digital tools and systems to support sales, fulfilment, and customer service activities.
- You are committed to delivering an outstanding customer experience and contributing to a positive, welcoming store environment.
- Preference will be given to candidates with experience in food handling and food preparation, as well as previous experience working in a fulfillment warehouse environment.
- Show interest and actively learn about IKEA products and services, sharing knowledge with customers and colleagues acting as an ambassador of the IKEA brand and actively meet our customers, contribute throughout the whole shopping journey to a great customer experience.
- By having general and wide knowledge of the IKEA range and service offer, cross working areas offer customers a holistic and positive shopping experience. Apply the IKEA mechanical sales system as well as maintain range presentation media in work area and ensure that the presented range is up to date. Understand life at home and home furnishing to sell complete and sustainable solutions.
- By general cross work area understanding of the customer journey, support the customer in your customer meeting point and beyond considering the IKEA omnichannel environment.
- Contribute to the highest goods availability and the scheduled deliveries for customers and stores by the correct and on-time execution of the assigned fulfilment tasks. Effectively perform the delivery operation in the assigned area, using the available systems and tools that support an efficient goods flow process and data integrity. Contribute to stock accuracy to achieve scheduled deliveries and product availability for the customers and the store.
- Operate according to working methods and routines with the aim of maximizing the customer meeting point efficiency. Ensure the IKEA store is always a safe and secure environment for visitors and colleagues, actively preventing incidents and working according to the company code of conduct and complaint with internal regulation and external legislation, specifically related to IKEA health and safety.
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life all contribute with our uniqueness and we want to grow and develop together.
Our vision, "to create a better everyday life for the many people" inspires and guides us in everything we do. This is IKEA.
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a…
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