Customer Service Representative

80 Dufferin Street, Perth

Salary / Pay: $20.82/hour

At the LCBO, we always have the right spirit! Do you?

The LCBO isseeking

Holiday

Customer Service Representatives who are passionate about deliveringexceptionalcustomerexperiences inour retail stores across Ontario from November
16 to December
31, 2026.Ifyou are interested in becoming a friendly,helpful go-to expert for customers duringtheholiday season,this role isa great opportunity to make a positive impact.

Through paid online training, you willbuildyourcustomer serviceskillsanddiscover the world ofwine, beer,ciderand spirits,givingyouthe confidence tosupportcustomersand make their holiday shopping experience memorable.

You will be working on-site. #LI-On Site
Reporting to the Store Manager, you will:

• Serve customers using our POS/Cash system, promptly and responsibly, ensuring an outstanding customer experience.
• Ask for donations as part of our Spirit of Sustainability campaign.
• Participate in the Customer Experience and Postal Code Survey campaigns.
• Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean,organized and safe for all.
• Lift cases of various sizes and weights (up to 40 lbs./18 kg) repeatedly while standing for long periods of time.

• Comfortable supporting customers and working effectively with teammates.
• You must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit).
• You must be at least 18 years old.
• Bilingualism (English and French) is a bonus.
• Required Availability
• Friday (5:00 p.m. – Close).
• Saturday and Sunday (available all day for a 4-to-8-hourshift).

• Christmas Day (December 25).
• Boxing Day (December 26).
• New Year’s Eve (December 31).

• Additional work may be available during the week (Monday – Thursday), based on store needs.
• Schedules are posted two weeks in advance.
• Extra shifts may come up on short notice.

• Online learning to support your interests and growth.
• Future employment opportunities for eligible employees.
• Employee and Family and Assistance Program.
• Discounted services,product sand tickets to sporting and entertainment events (Work Perks).

You’llfeel good knowing your work is helping make a difference in communities across Ontario

There is a world of opportunities at the LCBO…

We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance withthe Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please let us know if you need an accommodation.

Thank you for your interest. Only applicants selected for further consideration will be contacted.

Union