Southwestern Territory Manager

Join Our Team

Here at Stevens, we are more than just a leading Canadian medical supply distributor—we are driven by purpose. Our mission is to bring innovative, top quality, affordable products and services to healthcare providers in an effective manner, and we know that starts with our people. The Stevens Company has been helping to shape Canadian healthcare for over 150 years, and each employee plays a key role in providing the exceptional service and comprehensive healthcare solutions we set out to achieve every day.

The Territory Manager is responsible for achieving maximum sustainable sales profitability, growth, and account penetration within their assigned territory and/or market segment. This is accomplished by effectively selling the Company’s products and related services to both existing and potential customers. The role requires a strong focus on relationship-building, strategic account management, and consistent performance against sales targets.

Location: London to Windsor, Ontario

Reports To: Regional Sales Manager

Compensation: $75,000 base salary + commission

• Promote, sell, and secure orders from existing and prospective customers through a relationship-based, consultative, and evidence-based approach.
• Analyze territory data such as sales trends to determine the potential value of existing and prospective customers’ business and use that information to create new sales strategies.
• Effectively organize and manage competing priorities to ensure best customer experience.
• Prospect for new business opportunities via telephone, in-person site visits, video conferences and sales presentations to existing customers and new accounts with the goal of increasing sales profitability for the Stevens Company.
• Consult with our vendor partners and conduct strategic joint business calls to further our shared sales targets.
• Develop clear and effective written proposals/quotations independently or with the assistance of the other sales team’s departments depending on the complexity of the opportunity.
• Place or delegate orders appropriately to internal customer service experience team, ensuring service excellence is maintained.
• Coordinate sales efforts with customer service, inside sales, quotations, contracts, marketing, sales management, accounting, logistics, service.
• Collaborate with all departments including Customer Service, Contracts, Marketing, Finance, Sales management, Accounting, Warehouse Logistics, and IT.
• Demonstrate and advise customers regarding the suggested use of supplies and/or equipment based on training provided by The Stevens Company and our vendor partners.
• Manage the end-to-end set-up of equipment at healthcare facilities by executing such tasks as installing/assembling equipment, consulting with the Operations team for delivery instructions, assisting with bringing equipment onto the premises and ensuring proper disposal of refuse.
• Assist with and expedite the resolution of any customer problems and complaints.
• Keep abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends through reading pertinent literature and consulting with marketing and technical service areas.
• Actively participate in the Group Purchasing Organization and Shared Services Organizations contract development process, including gathering market intelligence and securing product trials with customers to secure product and/or vendor clinical acceptance.
• Work outside normal business hours for trade shows, training seminars, and meetings.

• University degree in a related field (business, nursing) or equivalent industry experience.
• 3–5 years of experience in medical device sales, sales distribution, or territory management.
• Valid driver’s license and passport, with the ability to travel as required.
• Up-to-date immunizations as required by client sites or applicable law.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to manage multiple priorities and work independently or collaboratively.
• Positive attitude and strong work ethic.

All duties must be performed in accordance…