Sales Executive - Middle East Market

Sales Executive
- Middle East Market

Property: COMO Metropolitan London

Position: Sales Executive
- Middle East Market

Base

Location:

London

Department: Sales and Marketing

Reporting to: Director of Sales

• Develop and grow a portfolio of local Middle East accounts through proactive sales activities.
• Generate new business opportunities while maximising existing account production.
• Conduct regular managed client’s meetings, presentations and networking events.
• Negotiate preferred agreements and commercial partnerships.
• Prepare quotations, contracts and account development plans.
• Represent COMO Hotel and Resorts at local trade shows and FAM trips
• Coordinate familiarisation trips and VIP site inspections.
• Analyse production, booking pace and market trends, recommending revenue opportunities.
• Work closely with Revenue Management, Reservations, Marketing and Operations to maximise conversion and guest satisfaction.
• Maintain accurate CRM records, sales pipelines and monthly activity reports.
• Manage day-to-day enquiries from travel partners, corporate clients and direct guests from the Middle East, ensuring prompt, accurate and personalised responses in line with COMO's luxury service standards.
• Act as the first point of contact for key Middle Eastern accounts when the Director of Sales is travelling or attending client meetings.
• Prepare bespoke quotations, proposals and availability options in collaboration with Reservations and Revenue Management.
• Monitor outstanding enquiries daily and proactively follow up to maximise conversion.
• Coordinate VIP requests, room upgrades, amenities and special arrangements with operational departments.
• Support the management of high‑profile family office, diplomatic and VIP reservations.
• Assist with last‑minute bookings, amendments and cancellations in a fast‑paced environment.
• Liaise daily with Reservations, Front Office, Guest Relations and Finance regarding bookings, deposits, billing instructions and special requests.

• Minimum two years' experience in luxury hotel sales or business development.
• Knowledge of GCC and Middle East travel markets.
• Strong negotiation, presentation and relationship‑management skills.
• Excellent written and spoken English
• Experience with Opera Cloud, CRM and Microsoft Office.
• Commercially driven and results focused.
• Professional, polished and culturally aware.
• Excellent communicator and relationship builder.
• Self‑motivated with strong organisational skills.
• Passionate about luxury hospitality and exceptional guest experiences.

Thank you

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