Commercial Operations Coordinator

• Regular Performance Appraisals

Do you love making things happen? Are you someone who thrives in a fast-moving, collaborative environment, takes pride in being responsive, and is always looking for ways to help the team deliver? We at Trudell Healthcare Solutions are looking for a Commercial Operations Coordinator who brings together marketing know-how, strong business instincts, and a genuine commitment to the customer. Working alongside our Sales, Marketing, and Commercial teams, you’ll help turn ideas into action, keep important initiatives moving forward, and contribute to work that makes a meaningful difference in patient lives.

Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market. With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customers’ expectations in delivering cost effective solutions to improve patient outcomes.

The Commercial Operations Coordinator provides day-to-day operational and administrative support to the Sales and commercial teams. This role helps ensure sales processes, systems, reporting, and resources are effectively maintained, enabling the Sales team to operate efficiently and remain focused on customer and business priorities. Working collaboratively with Sales, Marketing, Customer Service, and other internal teams, the Coordinator supports sales reporting, CRM administration, sales tools and resources, commercial initiatives, and marketing activities while helping maintain accurate and timely information across the organization.

In addition to fair and equitable compensation and the excitement of working for a growing and reputable company, we offer:

• Challenging careers that provide the opportunity to learn constantly
• Clear, consistent, and demonstrated values
• A positive and motivating Corporate Culture
• Encouraged Professional Development
• Employee Recognition for Milestone Anniversaries
• Regular Performance Appraisals
• Regular Salary Reviews
• Paid Sick Days
• 3 weeks paid vacation to start
• Comprehensive Group Family Benefits including:
• Health and Dental Benefits
• Pension Plan
• Life Insurance
• Employee Assistance Plan
• Disability Insurance
• Out of Country Insurance Coverage

• Provide day-to-day administrative support to the Sales team.
• Assist with sales-related requests and coordinate appropriate follow-up with internal departments.
• Coordinate sales meetings, including preparation of agendas, presentations, reports, and supporting materials.
• Support the coordination of customer programs, sales initiatives, promotions, and other commercial activities.
• Assist with sales onboarding by coordinating access to appropriate tools, systems, resources, and training materials.
• Provide backup support to the Trial & Evaluation (T&E) process for the Sales team. Support the Samples and marketing material processes directly.
• Identify opportunities to improve the organization and efficiency of sales support processes.
• Support special projects and departmental initiatives as required.

• Support consistent CRM use and adherence to established data standards and sales processes.
• Review sales data for accuracy and completeness and coordinate corrections or updates as required.
• Support Sales leadership with reporting requirements for meetings, quarterly business reviews, forecasting, and planning activities.
• Maintain sales distribution lists, territory information, and other commercial databases as required.
• Support the maintenance of accurate product-related information within the ERP and other…