Sales & Revenue Operations Coordinator

The Naso Neb Delivery Systems division operates with the energy, agility, and bold ambition of a fast-growing health and wellness business. At Naso Neb, we are accelerating growth and redefining upper airway health by developing cutting-edge nasal products and delivery solutions that make a meaningful difference every day in people’s lives. We are looking for stellar talent and ambitious problem-solvers ready to push boundaries, share the future of medical devices, and work alongside a first-rate group of dedicated professionals making a tangible impact on respiratory health.

We’re actively searching for our next team member for the position of:

The Sales & Revenue Operations Associate exists to drive and sustain revenue growth for the division by combining hands-on-sales execution with the operational infrastructure that supports it.

This role is responsible for generating and converting pipeline through outbound and inbound sales activity, while simultaneously building and refining the systems, tools, and processes that allow the sales function to scale efficiently. As the division grows quickly, this position ensures no leads fall through the cracks, no process bottlenecks go unaddressed, and the sales engine remains both effective and adaptable.

• Proactively prospect and qualify new leads (clinics, distributors, healthcare providers) via calls, email, Linked In outreach, etc.
• Respond promptly to inbound inquiries, qualify need/fit, and route or convert opportunities
• Manage a personal pipeline of qualified leads through to handoff or close, maintaining aggressive follow-up cadences
• Conduct product demos/introductory calls to educate prospects on Naso Neb products
• Collaborate with internal teams and agencies to respond to customer feedback via email, calls, on social platforms, eCommerce sites, etc., for quick and effective responses and/or issue resolution

• Build and maintain sales collateral: pitch decks, one-pagers, battle cards, and proposal templates
• Support onboarding/training resources as sales team grows
• Attend clinical and industry meetings, and trade shows where required

• Own and continuously improve CRM hygiene, pipeline stages, and lead routing logic
• Track and report on key pipeline metrics (conversion rates, cycle time, lead source performance, etc.) to leadership
• Identify bottlenecks in the sales process and implement fixes – new sequences, tools, or workflows
• Work with Sales to support timely lead handoffs, consistent CRM processes, effective sales follow-up, and visibility into pipeline activity
• Manage event planning for clinical and industry meetings, and trade shows

• Ensure compliance with relevant health and safety legislation, including the Workplace Safety and Insurance Act, the Occupational Health and Safety Act, etc.

• Degree or Diploma in Business, Marketing, Digital Health, or a related field
• 3+ years of experience in a sales, sales operations, or revenue operations role
• Animal health, medical device, or healthcare experience preferred
• High emotional intelligence with a growth mindset
• Ability to learn quickly to support execution
• Comfortable being both a doer – prospecting and calling – and a builder – developing systems, processes, and reporting
• CRM proficiency, such as Hub Spot or Salesforce
• Experience on platforms such as Excel and Power BI
• Advanced verbal, written communication and presentation skills
• Highly organized and strong attention to detail, able to juggle live deals and behind-the-scenes operations simultaneously
• Thrives in a fast-paced, high-growth environment where priorities shift quickly
• Comfortable making decisions and iterating…