Court Security and Customer Service Officer

Deliver professional customer service and secure access across court sites near London, using strong communication, searches, and incident reporting skills. This daytime role varies by site.

OCS UK & Ireland is seeking an Area Relief Officer to support court and tribunal users across multiple locations. You will help maintain welcoming, secure environments while monitoring activity and supporting safe movement through buildings. Your duties include access control, patrols, searches, security equipment operation, incident response, and accurate records. The position offers 40 hours per week from Monday to Friday, with changing daytime shift patterns and nearby site cover.

• Provide professional, welcoming service to court users
• Conduct searches according to site procedures
• Support safe movement of people within buildings
• Maintain communication with control points during patrols
• Record and report incidents and activities accurately

• Strong communication and customer service abilities
• Professional, reliable, and detail-focused approach
• Ability to adapt to changing priorities
• Calm response during challenging situations
• Understanding of security and health and safety procedures

Bring customer-focused communication, careful reporting, and dependable security practice to OCS UK & Ireland’s court service operations.