Transitional Case Manager Public Library

Transitional Case Manager, London Public Library

Full-Time, Contract (Ending: September 30, 2026)

London, Ontario (London Zone)

This posting is the result of an existing vacancy

Final date to receive applications:
February 24, 2026

We believe that everyone has the right to live with dignity, autonomy and independence in our community.

Our Case Management Program embodies this belief by supporting individuals transitioning from hospital to live as independently as possible, while working collaboratively with a Transitional Case Manager to build their support systems. As a Transitional Case Manager, you’ll also focus on assisting clients with connecting to their community and teaching life skills to help them to achieve their recovery goals.

Successful candidates must have a Police Vulnerable Sector Check (PVSC) completed in the last six months. Interested applicants who reside in the City of London and are in need of a PVSC are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 3 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

Consider revitalizing your career and making a difference in your community by joining our team!

• What you'll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
  • Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
  • Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated)
  • For internal applicants, grid level placement will occur as per the Collective Agreement

• When you'll work 35 hours bi-weekly; scheduled Monday-Friday 9:00am-5:00pm.
• What your benefits will be 9% in lieu of benefits
• Your pension plan – Immediately eligible for optional enrollment in the Healthcare of Ontario Pension Plan (HOOPP)

• Assess client’s needs for skill development and support
• Assess the adequacy of resources/supports currently available to the client
• Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
• Assist client to identify their personal goals and preferences and utilize standardized tool (GAIN, OCAN, etc.)
• Design rehabilitation plans based on individual needs, goals and preferences
• Assist the individual to navigate systems and connect to appropriate resources
• Help clients work towards their vision of a positive personal future
• Work in partnership with the client in all aspects of planning
• Establish an intervention plan which includes expectations and responsibilities of the client, TCM, other supports (e.g. family) and resources, as well as the frequency and nature of interventions
• Provide skill teaching and/or support client to obtain the necessary skills training from other sources
• Provide needed information and education about addiction and mental health, coping skills, services, resources, and consumer initiatives/supports
• Assist client to identify and connect with personal/natural supports
• Meet with client regularly to work on specific goals until other permanent supports are in place
• Demonstrate knowledge of range of crisis prevention and intervention approaches including: crisis prevention strategies, crisis planning, crisis intervention, risk assessment, relapse prevention strategies, crisis services and hospital services
• Conduct ongoing assessments of client’s progress towards recovery and the need for ongoing intensive case management
• Ensure important information is communicated to all relevant stakeholders and documented in the record

Successful candidates must have a Police Vulnerable Sector Check (PVSC) completed in the last six months. Interested applicants who reside in the City of London and are in need of a PVSC are encouraged to apply for…